Login to Account Shell99 You

The shell99 login process is designed to be as smooth and fast as possible. Whether you are a returning member already familiar with the platform or logging in for the first time after registering, here is a complete guide to help you access your account with ease:

There is no need to panic if you have forgotten your shell99 account password. The password reset process is designed to be simple and secure, without requiring you to contact customer support for routine cases. Follow these steps:

1. Click the "Forgot password?" link located below the password field on the shell99 login page.
2. Enter your registered phone number you — the same number you used when registering your shell99 account.
3. Check SMS — You will receive a 6-digit OTP code to that phone number within seconds. This code is only valid for 5 minutes.
4. Enter OTP code into the field provided to verify your identity.
5. Create a new password that is strong — combine uppercase letters, lowercase letters, numbers, and symbols for maximum security. Your new password must be different from your old one.
6. Log in again using your new password. This entire process typically takes less than 3 minutes.

If your phone number has changed or you are experiencing another technical issue, please contact the shell99 customer support team, available 24 hours a day, 7 days a week via Live Chat within the platform.

Your account security is a shared responsibility between shell99 and you as the account owner. shell99 has implemented multiple layers of platform-side security, but there are several good practices you should follow to keep your account protected at all times:

• Use a unique and strong password — Do not use the same password for shell99 and other platforms. A strong password contains at least 10 characters with a mix of different character types.
• Enable two-factor authentication (2FA) — This is the most effective additional layer of security. Even if someone knows your password, they still cannot log in without the OTP code sent to your phone.
• Avoid logging in on public Wi-Fi — Public Wi-Fi networks such as those in cafes or shopping malls may not be secure. Use your own mobile data or a trusted VPN when accessing your shell99 account.
• Log out after you finish playing — Especially if you are using a shared device, make sure you log out properly after each gaming session.
• Monitor your account activity regularly — Review your login history and transactions. If you notice any activity you do not recognise, change your password immediately and contact shell99 support.

Shell99 understands that the majority of Malaysian users prefer to play on mobile. That is why the shell99 platform is fully optimised for the best mobile experience. There are two main ways to log in to shell99 on a mobile device:

The shell99 App lets you securely save your login details using your phone's biometric features such as fingerprint or face recognition. This means you can log in in under a second without typing your password every time.

To download the shell99 app, visit the Download us and follow the simple installation instructions. The installation process takes less than 2 minutes.